Our Policies

Refund Policy

All items are custom made to order unless otherwise stated. As such, we are unable to accept any returns or offer any form of refund / exchange unless you believe there to be a fault with your order. If this is the case, then please let us know as soon as possible using the Contact Us page on this website.

 

Shipping Information

All of our clothing is made to order and shipping time can vary depending on the volume of orders currently being processed.

Our current turnaround time is 1-2 weeks from order to shipping.

All orders within the UK are shipped via Royal Mail Signed For and a tracking number will be provided following shipment. Delivery typically takes 1-2 working days, although Ted Wears Organic cannot be held responsible for any delays in delivery once your order has been sent.

International orders are shipped via Royal Mail International Tracked and Signed. A tracking number will be provided following shipment. Ted Wears Organic cannot guarantee the delivery time for international orders.

Shipping rates are charged at a flat fee per order as follows:

Domestic - UK £3.50
International - Europe £10.00
International - Rest of World £12.00

 

Ted Wears Organic Privacy Policy

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